Customer Service

Need help or additional information? Would you prefer to place your order by phone or fax? Tamarack’s online customer service representatives are ready to answer all your questions promptly and assist you with your order.

For your convenience we accept the following major credit cards: Visa, MasterCard, American Express and Discover.  We also accept a check or money order as a valid form of payment.  Checks returned unpaid by your financial institution are subject to a Service Charge of $25 or the maximum allowed by law.  Orders accompanied by check as payment may be subject to an additional processing time of 7-10 days.

We require the use of your credit card security code. You will be prompted for this code during the check out process. The code is created by your credit card company to prevent fraudulent use of your credit card. It is a 3 or 4 digit number found on your card. For additional information regarding this code, please contact your credit card company.

Orders by Telephone:  Call 1-888-262-7225, ext. 162, 9 am – 7 pm EST, 7 days a week.

Orders by Fax:  Orders may be faxed (credit card only) to 1-304-256-6877

Orders By Mail:  Please address orders to:

                            TAMARACK e-Commerce 

                            Customer Service

                            One Tamarack Park

                            Beckley, WV  25801
Note: When ordering by mail or fax, be sure to include your name, address, telephone number, check, money order, or credit card information, and mail or fax it to the above address.

To contact Tamarack by E-Mail:  Send your message to helpdesk@tamarackwv.com     Note: This e-mail address is for product questions and order status inquiries only.  We cannot accept orders via e-mail at this time.